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Help shape the future of People and Culture at Macquarie. At a pivotal point in our transformation journey, and with strong leadership backing, we are building a digitally enabled, scalable and future-ready People and Culture function across our global organisation. In this role, you will lead our newly established Services Transition team, helping shape how services move into People Experience as the model evolves.  

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

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As the Global People Services Transition Lead, you will lead a newly established team responsible for planning and delivering how services transition into People Experience across Macquarie.

This is an opportunity to lead complex, business-critical transition work in a global environment. You will define and lead the end-to-end transition of services into People Experience, ensuring they are scalable, operationally robust and designed to deliver a strong employee and leader experience.

Working across transformation, service design and delivery, you will lead the move from current-state services to a future model that is more consistent, efficient and globally scalable. You will work closely with People Experience, Product, Business Partnering, regional teams and transformation leaders across People and Culture to ensure transitions are well sequenced, risks are actively managed and ownership is clear from the outset.

This role is central to the success of Macquarie’s broader People and Culture transformation. You will help ensure service transitions are delivered as thoughtful, end-to-end changes that improve the employee and leader experience while strengthening operational performance, governance and control. 

What you offer

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• Extensive experience leading complex service transitions, operating model implementation or transformation delivery in a large, global and matrixed organisation.
• Demonstrated experience leading teams and building capability in newly established or evolving delivery environments.
• Strong capability in transition planning, service and process design, and operational implementation, with the ability to balance pace, risk and service continuity.
• Experience assessing current-state services and designing practical, scalable future-state models that improve employee experience and operational performance.
• Strong judgement across sequencing, governance, controls and readiness in complex transformation environments.
• A collaborative, resilient and adaptable approach, with comfort navigating ambiguity and helping shape how work is delivered as the model evolves.
• Excellent stakeholder management and influencing skills across global, regional and functional teams, including senior leaders. 

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

• 1 wellbeing leave day per year
• Up to 5 additional service bonus leave days per year
• Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
• 2 days of paid volunteer leave and donation matching
• Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
• Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
• Access to a wide range of salary packaging options
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Financial Management, People and Engagement

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Financial Management, People and Engagement (FPE) provides a single interface for Macquarie’s businesses across key areas of people, strategy, communications and financial management. Comprising two pillars – Financial Management, and People and Engagement – it is responsible for managing the Group’s financial, tax and treasury activities and strategic priorities, fostering our culture through people and community engagement strategies, and engaging with stakeholders to protect and promote Macquarie’s reputation globally.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.