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Our Tech Assist team deliver and support technology solutions for all business groups. 

As a member of Tech Assist, you will be the face of Technology for all technology services and platforms in Manila.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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As a first point of contact for all staff who require help or information regarding technology within Macquarie, you will have an immediate impact on the service provided to the business.  

You will deliver a customer focused experience provide training and education on Macquarie's Technology platforms and own technology problems and requests to deliver positive outcomes for the business.

What you offer

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• Experience supporting Microsoft technologies (Windows 10, Office 365) with the ability to support and troubleshoot issues
• Experience working with or supporting Video Conference / Audio Visual technologies would be advantageous
• Enthusiastic and motivated individual who enjoys solving problems and engaging with their customers
• A passion for Technology, with a curious and pro-active mindset
• Demonstrate excellent written and verbal communication skills.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Technology

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Technology enables every aspect of our business, for our people, our customers and our communities. Bring your unique perspective and join a global team who is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.

Benefits

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Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: 

• Hybrid and flexible working arrangements
• One wellbeing leave day per year
• Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent 
• Paid volunteer leave and donation matching
• Other benefits to support your physical, mental and financial wellbeing
• Access a wide range of learning and development opportunities

Our commitment to diversity, equity and inclusion

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We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.

If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.