Commercial Broker - Relationship Manager Team Leader - - 18838 - Macquarie Group

We’re committed to being the Bank for great businesses. For over 30 years we’ve provided innovative banking services to successful small to medium businesses, professionals, and high net worth individuals. Macquarie is a committed partner to the broker industry and these teams are responsible driving high quality sales volumes and strong market engagement.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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Your role is to manage a national team dedicated to achieving market share goals in commercial broker. This involves leading, coaching, and developing a group of dedicated commercial broker Relationship Managers, fostering a high-performance culture that not only celebrates success but also supports learning, personal development, and growth. Working closely with the Commercial Broker Business Development Managers, you are accountable for sales and quality outcomes which can be achieved through diligent portfolio and pipeline management. You will play an important role in supporting Relationship Managers to build and nurture relationships with existing and new brokers, ensuring that the loan quality and risk management of each relationship aligns with Macquarie's expectations, policies, and procedures. You will also be expected to stay informed about competitor product offerings, and pricing information to gauge Macquarie’s competitiveness.

Active participation in strategic projects, stakeholder engagement, and focusing on key priorities within the business are also critical components of this role. Collaboration with the Personal Banking broker team is essential to cultivate an inclusive and psychologically safe working environment. This comprehensive approach ensures not only the achievement of business objectives but also promotes a culture of growth, learning, and inclusivity within the team.

What you offer

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Strong leadership skills, with proven ability to lead and motivate a team, communicate expectations, and develop the team’s capability
Excellent industry knowledge of Australia’s broker market, business banking products and credit policies and processes
Ability to monitor, manage, and measure workflow while simultaneously supporting and coaching team members to handle broker or client initiated requests across loans, deposits, and payment products
Ability to support and embed business transformation, drive the adoption of change, as well as identify and contribute to process improvement initiatives and opportunities
Prudential management of associated client risks, supporting the team in completing compliance activities, including but not limited to: Annual Reviews, Risk Monitoring Framework, Expiring Facilities, Excesses and Arrears, and AML/CTF
Exceptional communication and stakeholder management abilities that allow you to build long standing relationships, negotiate outcomes, and leverage your network to solve business and client problems.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

1 wellbeing leave day per year
Up to 5 additional service bonus leave days per year
Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
2 days of paid volunteer leave and donation matching
Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
Access to a wide range of salary packaging options
Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
Hybrid and flexible working arrangements, dependent on role
Reimbursement for work from home equipment

About Banking and Financial Services

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Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.

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