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Head of Digital and People Experience

Additional office locations
Sydney
Job ID
22689
Date
16-Jun-2026
Permanent - Full time, Senior
Job category
Other, People and Culture, Projects & Change (non Technology)
Help shape the future of People and Culture at Macquarie. At a pivotal point in our transformation journey, and with strong leadership backing, we are building a digitally enabled, scalable and future-ready People and Culture function across our global organisation. The Employee Experience and Digital team is focused on shaping and delivering the digital and experience strategy, enabling more connected, digital-first experiences for employees and leaders and across the people and culture eco system. 
We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

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As Head of Digital & People Experience, you will lead the design and delivery of products and experiences across our people and culture ecosystem, with a vision to build more connected, digital-first experiences that strengthen how People and Culture delivers for employees and leaders globally. You will own the digital strategy and will work in partnership with the transformation leadership team to ensure this strategy supports the overarching program objectives.

You will shape the digital vision and roadmap for both employee-facing and all connected services experiences across People and Culture, translating insight into simple, connected and high-impact solutions. Working across product, design, engineering and stakeholder groups, you will align priorities, remove blockers and create the conditions for strong delivery.

This is an opportunity to lead complex, business-critical work in a global environment. You will define product vision, set priorities and success measures, and balance customer value with sustainable investment decisions. Staying close to users and outcomes, you will continuously refine the experience and ensure decisions are grounded in real needs.

Working at the intersection of employee experience, digital strategy and transformation delivery, you will help turn strategy into execution while the model is still evolving. You will bring fresh thinking, focus the team on what matters most and prioritise work that delivers value quickly and sustainably, whilst maintaining alignment with the overarching transformation strategy.  

What you offer

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  • 10+ years’ experience, with at least 2 years in product management and a proven track record of successfully delivering customer-first digital experiences
  • A degree in business, engineering, science or equivalent practical experience 
  • Product or Agile certifications are a plus 
  • Ability to work across complex stakeholder groups, thinking strategically whilst not being afraid to be in the detail of delivery
  • You question assumptions to find better ways forward
  • Excellent communication skills with both technical and non-technical stakeholders
  • A strong risk mindset, balanced with commercial thinking 
We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

  • 1 wellbeing leave day per year
  • Up to 5 additional service bonus leave days per year
  • Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
  • 2 days of paid volunteer leave and donation matching
  • Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
  • Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
  • Access to a wide range of salary packaging options
  • Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
  • Hybrid and flexible working arrangements, dependent on role
  • Reimbursement for work from home equipment

About Financial Management, People and Engagement

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Financial Management, People and Engagement (FPE) provides a single interface for Macquarie’s businesses across key areas of people, strategy, communications and financial management. Comprising two pillars – Financial Management, and People and Engagement – it is responsible for managing the Group’s financial, tax and treasury activities and strategic priorities, fostering our culture through people and community engagement strategies, and engaging with stakeholders to protect and promote Macquarie’s reputation globally.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.