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Our digital operations product team is on a mission to revolutionise customer service through empowerment and automation, driving scalable growth for the business. You’ll join a collaborative and supportive team where everyone contributes ideas and drives outcomes, helping us deliver impactful, customer-centric solutions.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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As a Product Manager in Macquarie’s Banking and Financial Services business, you play a crucial role in shaping the future of digital banking services. This role involves driving product strategy, managing the product lifecycle, and ensuring that digital solutions align with customer and operations needs and business goals. We are not just executing requests, we are experts in identifying the root problem and finding appropriate solutions. You would be the main link between business objectives, regulatory needs, engineers, and customer demands to introduce profitable and compliant products.

What you offer

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• 3+ years of experience in the Banking industry.
• Strong proficiency in Digital experiences, workflow concepts, APIs and AI
• Experience in identifying and delivering optimised workflow automations
• Desirable technology skillsets in workflow tooling such as Pega and Java technologies
• Proven ability to collaborate effectively with stakeholders to deliver high-quality outcomes.
• Exceptional communication skills, attention to detail, and a proactive, self-motivated mindset.
• Experience with Agile methodologies, JIRA, or other product management tools (highly desirable).
• Good understanding of Product and Design thinking and methodologies

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

• 1 wellbeing leave day per year
• Up to 5 additional service bonus leave days per year
• Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
• 2 days of paid volunteer leave and donation matching
• Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
• Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
• Access to a wide range of salary packaging options
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Banking and Financial Services

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Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.