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We have an exciting opportunity to join our dynamic Group Procurement Team where you will play a pivotal role in digitizing our procurement processes. If you are passionate about leveraging technology to drive business success, we would love to hear from you.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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In this role, you will be responsible for ServiceNow configuration activities, providing SME support for solutioning, and curiously learning AI capabilities of ServiceNow to automate our internal processes. You will analyse, test, and implement changes to improve system processes.

What you offer

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• Over 8 years of experience with ServiceNow, including developing and managing custom applications.
• Expertise in integrating ServiceNow with third-party systems using APIs and SFTP, and familiarity with modules like ITSM, ITOM, HRSD, and SecOps.
• Knowledge of ServiceNow BOT, portal, Agentic AI, and upcoming features.
• Strong organizational, analytical, and problem-solving skills; self-motivated and adaptable.
• Exceptional written and verbal communication skills with the ability to manage various stakeholder expectations, and multiple work streams professionally.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Corporate Operations Group

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In our Corporate Operations Group, you will work at the heart of Macquarie to deliver for our people, businesses, and their customers. We’re a global, collaborative team with deep expertise in technology, data, digital, market operations, corporate real estate, business resilience, procurement and global security.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.