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Tech Assist Executive

Primary office location
Kuala Lumpur
Permanent - Full time, Mid-level
Job category
Technology - Infrastructure
Our Tech Assist team deliver and support technology solutions for all businesses in our Kuala Lumpur office. As a member of Tech Assist you will be the face of IT to our businesses for all technology services and platforms.
At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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You will own technology problems and requests, working with offshore teams and vendors where required to deliver positive outcomes for the business. You will also take ownership of the local Kuala Lumpur environment by forging trusted relationships with the business, being the face of technology across your environment, whilst updating and escalating via offshore channels.

What you offer

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  • Excellent written and verbal communication skills
  • Experience supporting Microsoft technologies (Windows 10, Office 365) and the ability to support and troubleshoot issues
  • Understanding of Network connectivity and Data Centre Technologies
  • Ideally possess an understanding of IT governance, control and technology risk
  • Previous experience working in a financial institution would be beneficial, but not essential.
We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Technology

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Technology enables every aspect of our business, for our people, our customers and our communities. Bring your unique perspective and join a global team who is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.


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Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: 
  • Hybrid and flexible working arrangements
  • One wellbeing leave day per year
  • Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent 
  • Paid volunteer leave and donation matching
  • Other benefits to support your physical, mental and financial wellbeing
  • Access a wide range of learning and development opportunities

Our commitment to diversity, equity and inclusion

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We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.
If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.