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Our Enterprise Service Management team strengthens the resilience and reliability of our technology services. We help the organisation understand and manage risk across our global technology asset estate, supporting teams to stay prepared, compliant and confident.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

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In this role you will apply your process engineering skills to understand the end-to-end lifecycle of technology assets across a range of asset types. The assets you will primarily work with include infrastructure, business applications, cloud environments, end-user devices, and networks. You will work closely with stakeholders who rely on asset data to manage business and technology risk, identifying data gaps and improving how information is captured, governed and used. Your work supports teams in managing business resilience, asset ageing, and cyber risk through improved asset data reliability. Please note, this role does not include responsibility for software licence management.

What you offer

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• Foundational understanding of technology assets and how they are used across enterprise environments
• Experience supporting technology asset lifecycle activities, including working with asset registers or configuration management databases (CMDB data)
• Exposure to process mapping, data analysis, process improvement or problem-solving activities
• Results driven clear with strong attention to detail and an inquisitive, collaborative approach
• ITIL certification (v3 or ITIL 4), or experience working within ITIL‑aligned service or asset management environments.
• Ability to understand and interpret cloud environments will be highly regarded.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

• 1 wellbeing leave day per year
• Up to 5 additional service bonus leave days per year
• Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
• 2 days of paid volunteer leave and donation matching
• Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
• Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
• Access to a wide range of salary packaging options
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Technology

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Technology enables every aspect of Macquarie, for our people, our customers and our communities. We’re a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.