Senior Associate - Incident and Issue Management (Operational Risk) - GGM - - 18090 - Macquarie Group

Join our collaborative and dynamic Risk Operations team supporting Macquarie Asset Management (MAM). We provide expert guidance on risk management activities and ensure consistent application of our risk framework through foundational processes.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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In this role, you will act as a subject matter expert, managing incidents and issues across Macquarie Asset Management’s global operations. You will handle triage, investigations, stakeholder notifications, and ensure accurate documentation in Macquarie’s GRC system, OpenPages, while driving continuous improvement in risk management practices. Additionally, you will contribute to Group-wide initiatives and foster strong relationships with MAM Risk and business stakeholders globally.

What you offer

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• Bachelor's degree with 3+ years' experience in operational risk, audit, compliance, or assurance, with strong knowledge of business processes, risks, and controls

• Experience in financial markets, particularly asset management, with expertise in analysing non-financial and/or financial risks is advantageous

• Strong attention to detail and analytical mindset, providing insights and identifying challenges through incident and issue management

• Skilled in conducting root cause analysis and confident in engaging with stakeholders at all levels during investigations

• Effective communicator with the ability to collaborate across teams and build strong relationships within the global risk team and broader Macquarie stakeholders.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

1 wellbeing leave day per year
26 weeks’ paid maternity leave or 20 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers
Company-subsidised childcare services
2 days of paid volunteer leave and donation matching
Benefits to support your physical, mental and financial wellbeing including comprehensive medical and life insurance cover, the option to join parental medical insurance plan and virtual medical consultations extended to family members
Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
Hybrid and flexible working arrangements, dependent on role
Reimbursement for work from home equipment

About Macquarie Asset Management

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Macquarie Asset Management is a global asset manager that aims to deliver positive impact. We’re trusted by institutions, pension funds, governments, and individuals to manage billions in assets globally. We provide access to specialist investment expertise across a range of capabilities including fixed income, equities, multi-asset solutions, private credit, infrastructure, green investments, natural assets, real estate, and asset finance.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.

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