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Application Support Engineer

Primary office location
Manila
Date
27-Aug-2024
Permanent - Full time,
Job category
Technology - Engineering
Join a team of engineers in Banking and Financial Services as we build award-winning banking platforms for our clients across Australia. Software Engineering is at the core of what we do - we love all things tech and changing customer experiences. We are doing great things which will revolutionise how our customers interact with us and our products.
At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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In this critical role, you will be providing technical support for the Macquarie Banking cloud hosted Java applications. You and your team will work together to deliver an excellent experience for our clients on their day-to-day banking activities.

In collaboration with product and engineering teams, you will assist in identifying and developing tools and processes for continuous improvement of the incident management and service assurance process as well as find root cause of issues and craft solutions.

What you offer

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  • Basic application development experience in either JAVA or Angular
  • Experience in application management and support
  • Effective communication skills with the ability to articulate your thoughts to any audience
  • Good trouble-shooting and problem-solving skills
  • A continuous learning and improvement mindset
  • Experience with any of the following is an advantage:
    • Cloud and containerization technologies
    • SQL
    • Observability and monitoring tools.
We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Technology

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Technology enables every aspect of our business, for our people, our customers and our communities. Bring your unique perspective and join a global team who is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.

Benefits

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Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: 
  • Hybrid and flexible working arrangements
  • One wellbeing leave day per year
  • Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent 
  • Paid volunteer leave and donation matching
  • Other benefits to support your physical, mental and financial wellbeing
  • Access a wide range of learning and development opportunities

Our commitment to diversity, equity and inclusion

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We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.
If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.