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Analyst | System Support

Primary office location
Manila
Date
31-Oct-2024
Permanent - Full time,
Join our Enterprise Compliance System team as a Systems Support Analyst, working on various employee compliance management systems.
At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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Working with external vendors and internal technology teams, you will, troubleshoot, manage and resolve user issues, queries and complaints. Your responsibilities will include analysing, testing and implementing incoming requests or projects as well as updating and maintaining training and user documentation, identifying risks and developing and improving system processes and procedures.

What you offer

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Strong organisational, analytical and problem-solving skills with high levels of self-motivation and attention to detail
Exceptional communication skills with the ability to articulate complex requirements clearly
Experience in business analysis, software development, software testing or application support
Ability to work independently and efficiently with global stakeholders and teams and flexibility to work outside of office hours when required
Knowledge of compliance systems, PowerBI, and Jira is an advantage. 


We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About the Risk Management Group

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In our Risk Management Group, you will be part of an independent, and centralised function, responsible for independent and objective review and challenge, oversight, monitoring and reporting in relation to Macquarie’s material risks. Our divisions include Compliance, Credit, Financial Crime Risk, Internal Audit, Market Risk, Operational Risk, Prudential Risk, and Risk Management Group Central.

Benefits

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Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: 
  • Hybrid and flexible working arrangements
  • One wellbeing leave day per year
  • Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent 
  • Paid volunteer leave and donation matching
  • Other benefits to support your physical, mental and financial wellbeing
  • Access a wide range of learning and development opportunities

Our commitment to diversity, equity and inclusion

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We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.
If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.