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The Institutional Client Account Management team supports the future growth of our UK and EMEA business across both the institutional and wealth channels. Our team is dedicated to fostering strong relationships with our clients and investors and ensuring their needs are met. We work collaboratively to drive outcomes that create lasting value for our communities, clients, and people.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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In this role, you will be the dedicated central point of contact for existing Macquarie Asset Management Public Investment clients. You will collaborate closely with Relationship Managers on all aspects of client relationships and act as the liaison between the client and Macquarie. You will build strong relationships with key internal stakeholders and teams, and be the first point of escalation on service delivery issues to ensure clients' needs are met.

What you offer

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• 2+ years' experience in asset management client services with an understanding of EMEA markets, institutional and/or wealth channels, client types, and needs
• Hands-on experience in onboarding new clients and distributors and the ability to take the initiative to solve complex client queries, escalate issues, and collaborate with internal stakeholders
• Strong prioritization skills, effectiveness in planning, and ensuring quality output within tight timelines. Excellent written and oral communication skills, and a highly motivated, proactive, and resilient attitude
• Sound business judgment and strong interpersonal skills, enabling you to liaise with stakeholders at all levels
• Degree-educated and fluent in English. Proficiency in other European languages, particularly German, French, and/or Italian, is a bonus

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Macquarie Asset Management

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In Macquarie Asset Management, you will join a global asset manager that aims to deliver positive impact for everyone. Join a team that is trusted by institutions, pension funds, governments, and individuals to manage billions in assets globally. We provide access to specialist investment expertise across a range of capabilities including fixed income, equities, multi-asset solutions, private credit, infrastructure, green investments, natural assets, real estate, and asset finance.

Benefits

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Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

• Hybrid and flexible working arrangements
• One wellbeing leave day per year and minimum 25 days of annual leave
• Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer
• Paid volunteer leave and donation matching
• Range of benefits to support your physical, psychological and financial wellbeing
• Employee Assistance Program, a robust behavioral health network with counseling and coaching services
• Recognition and service awards

Our commitment to diversity, equity and inclusion

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We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief.