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Broker Support Officer

Primary office location
Sydney
Additional office locations
Perth
Date
23-Dec-2024
Permanent - Full time, Junior
Job category
Lending / Leasing / Retail Banking, Operations, Retail Banking
The Broker Support team are designed to work in partnership with our Business Development and Credit teams to support and deliver an exceptional home loan experience for brokers and end customers. 

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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You will be involved with proactively managing home loan applications from lodgement through to settlement and acting as a key intermediary between multiple Business Development Managers, mortgage brokers and the internal Credit team. 

What you offer

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  • Excellent written and verbal communication skills. 
  • Problem solving skills and the ability to operate with a customer first approach. 
  • Strong attention to detail. 
  • Experience in working in a fast paced, deadline driven environment. 
We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Banking and Financial Services

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Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Benefits

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Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: 
  • Hybrid and flexible working arrangements 
  • One wellbeing leave day per year and up to five additional days leave based on length of service
  • Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent 
  • Paid volunteer leave and donation matching 
  • Range of benefits to support your physical, psychological and financial wellbeing 
  • Access to a wide range of learning and development opportunities

Our commitment to diversity, equity and inclusion

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We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.
If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.