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Join a collaborative and global team who is changing the way we use workplace technology. The eDiscovery and Surveillance team within Macquarie provides technology and services to retain, discover and conduct surveillance against Electronically Stored Information (ESI). As a global technology service, we partner with Legal, Compliance, Employee Relations, and Security teams across Macquarie during the eDiscovery phase of investigations.

While Macquarie offers hybrid working for many of our roles, this role does require five days a week in our office location

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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As a Jr Technical Specialist, your responsibilities will include collecting and preserving Electronically Stored Information from physical assets like Windows computers, MacBooks, and mobile devices. You will be part of a team that handles the entire lifecycle of building and maintaining automation tools and creating industry-leading distributed Kubernetes-based platforms. Your tasks will also involve evaluating existing ESI and disposing of data that meets our record retention criteria. Regularly, you will manage physical devices such as laptops, mobile devices, and USB drives. Additionally, you will utilize forensic imaging software and perform technical tasks within a cloud storage environment.

Although previous eDiscovery experience is not required, it is crucial to have an appreciation for the proper handling of sensitive data. Salary range for this position: $28-53/hour. Actual salary may vary based upon, but not limited to, relevant experience, time in role, peer and market data, prior performance, business sector, and geographic location.

What you offer

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• Technical support experience managing customer request tickets or work orders in an IT Service Management platform.

• Proven ability to maintain and update an online inventory of digital assets.

• Skilled in confidentiality protocols, secure data handling, and device management to protect sensitive information.

• eDiscovery experience, including forensic imaging and encryption tools, and cloud storage experience are advantageous.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Technology

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Technology enables every aspect of Macquarie, for our people, our customers and our communities. We’re a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.

Benefits

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Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: 

• Hybrid and flexible working arrangements  
• One wellbeing leave day per year and minimum 25 days of annual leave
• Primary caregivers are eligible for 20 weeks paid leave along with 12 days of transition leave upon return to work and 6 weeks paid leave for secondary caregivers
• Paid volunteer leave and donation matching
• Range of benefits to support your physical, psychological and financial wellbeing 
• Employee Assistance Program, a robust behavioural health network with counselling and coaching services
• Recognition and service awards

Our commitment to diversity, equity and inclusion

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We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie provides equal opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other impermissible criterion or circumstance.

Our aim is to provide reasonable accommodations to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know during the application process.