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Our vision in the Corporate Operations Group is to provide all employees with the ability to use current and emerging Artificial Intelligence (AI) capabilities such as Open AI’s ChatGPT, to deliver amazing outcomes for our business, employees, clients and investors.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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You will play a crucial role in supporting the Macquarie AI Platform to ensure the platform remains stable, patched, incidents are managed and support to the consumers is provided in a timely manner. You will be providing technical expertise and guidance on the use of AI technologies and supporting the Macquarie AI Platforms including tasks such as providing training and support to users, managing the platform operational environments as well as monitoring and evaluating platform effectiveness.

What you offer

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• Bachelor’s degree in computer science, information technology, AI or related field
• Experience in technical testing and monitoring of AI or cloud technologies
• Proficiency in data management analysis and operational support activities
• Familiarity with AI and cloud technology, integration and troubleshooting
• Strong analytical and problem-solving skills
• Excellent communication and collaboration abilities
• Experience in incident management and IT service management frameworks.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Technology

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Technology enables every aspect of Macquarie, for our people, our customers and our communities. We’re a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.