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Process and Reporting Analyst

Primary office location
Manila
Date
02-May-2025
Permanent - Full time,
Join our Commodities and Global Markets Technology Production Assurance Team and play a driving role in modernising our Technology stack through simplification, optimisation and effective risk management practices. 
At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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In this exciting role, you will contribute significantly to the continuous uplift of production stability across all core front office systems and assist with implementing and improving operational processes across the team, including change management. Your focus will include deriving metrics to drive long term fixes to issues as well as identifying and/or developing tools and dashboards for better visibility of the production environment. Identifying opportunities to simplify processes or implement automation initiatives within the change environment will be a key factor to your success in the role.

What you offer

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  • Demonstrated strong technical problem-solving skills with proficiency in SQL
  • Proven experience in delivering operational services within a Change, Incident or Problem Management Framework, ideally in a global, complex, cross-functional financial services environment
  • Solid conceptual understanding of all levels within the technology stack, including operating systems, databases and applications
  • Familiarity with Jira Cloud administration and configuration is an advantage
  • Knowledge of Python, VBA scripts and Atlassian ecosystem products is an advantage
  • Experience with monitoring and logging tools such as Splunk and Grafana is an advantage.
We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Technology

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Technology enables every aspect of Macquarie, for our people, our customers and our communities. We’re a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.