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Join our People and Culture team and provide support on the day-to-day operational management, ensuring a high level of customer service to the business, including providing leadership, coaching and oversight to the People Experience cohort to ensure optimal performance and service delivery.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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You will analyse data to identify optimisation opportunities and areas for improvement, as well as evaluate current processes to pinpoint inefficiencies and recommend enhancements, and report to the People Experience leadership team to update them on the progress of change initiatives and highlight potential roadblocks. Working collaboratively with subject matter experts within People Experience and key stakeholders, you will track the progress and implementation of optimisation initiatives to deliver a future-proof, “Digital First” solution. You will also support the implementation of change initiatives to ensure team buy-in and successful adoption, providing training and testing support for continuous improvement initiatives, and contribute to the development and maintenance of workforce planning models such as capacity, demand and utilisation.

Additionally, you will assist in managing workload distribution across teams, supporting workload balancing discussions with team leads, and flagging any resourcing gaps. Preparing regular reports and dashboards, such as FTE tracking, overtime trends, variance analysis, and progress of change initiatives, is also a critical part of the role.

What you offer

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• Exceptional written and verbal communication skills, with the ability to convey complex information clearly and effectively
• Demonstrated analytical and problem-solving expertise, with a proven track record in driving data-driven decisions
• Hands-on experience in identifying and implementing continuous improvement initiatives to optimise processes and outcomes
• Proficiency in statistical analysis, forecasting methodologies, volume trend analysis and predictive analytics
• Experience in identifying potential workforce risks and issues that could impact future demand and operational efficiency
• Advanced proficiency with data analysis and visualization tools, including Microsoft Excel and Power BI
• Strong ability to thrive in a fast-paced, dynamic environment while maintaining focus and delivering results.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Financial Management, People and Engagement

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Financial Management, People and Engagement (FPE) provides a single interface for Macquarie’s businesses across key areas of people, strategy, communications and financial management. Comprising two pillars – Financial Management, and People and Engagement – it is responsible for managing the Group’s financial, tax and treasury activities and strategic priorities, fostering our culture through people and community engagement strategies, and engaging with stakeholders to protect and promote Macquarie’s reputation globally.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.