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Corporate Real Estate | Workplace Experience Leader EMEA

Primary office location
London
Date
04-Jul-2025
Permanent - Full time, Mid-senior
Job category
Operations, Other, Real Estate
Our Corporate Real Estate team is dedicated to delivering exceptional workplace experiences that drive performance, support our culture, and enhance the health and wellbeing of our people. We believe our workspaces are a reflection of our brand, facilitating business needs while fostering connections among individuals, teams, and the community. Our team continually pushes boundaries to exceed the evolving needs of our people, clients, and shareholders.
At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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As a Workplace Experience Senior Manager within our Corporate Real Estate team, you will oversee the delivery of workplace experience services across our European businesses, with a focus on our London operations. You will oversee guest relations, and office workplace services including our workspaces, café and event spaces to ensure a seamless experience for our colleagues and visitors. In addition, you will collaborate with internal teams and senior leaders, manage third-party vendors, and contribute to the execution of our global Corporate Real Estate strategy in the EMEA region.

What you offer

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Proven experience in a high-performance organisation delivering corporate real estate services, preferably within financial or professional services.
Strong interpersonal and team management skills, with a focus on engagement, development, and retention of talent.
Ability to work efficiently in a fast-paced environment, balancing multiple priorities and tasks.
Strong communication skills, including report writing and presentation development.
Expertise in third-party vendor oversight, including contract negotiation, SLAs, KPIs, and governance structures.
Experience in strategic planning, operational execution, and risk management.
Proficiency in using data to deliver insights, measure outcomes, and drive improvements.
Highly detail-oriented and organised, with excellent critical thinking and problem-solving skills.
Relevant qualifications in facilities management or hospitality.
A minimum of 5 years' relevant experience is essential, with 10 years' experience being desirable.
We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Corporate Operations Group

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In our Corporate Operations Group, you will work at the heart of Macquarie to deliver for our people, businesses, and their customers. We’re a global, collaborative team with deep expertise in technology, data, digital, market operations, corporate real estate, business resilience, procurement and global security.

Our commitment to diversity, equity and inclusion

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We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.

Our aim is to provide reasonable adjustments to individuals as required during the recruitment process and in the course of employment. If you require additional assistance, please let us know during the application process.