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Our Home Loans Technical Variations team assists clients with navigating complex home loan changes, such as loan purpose adjustments and partial discharges. Our Monetary Variations team specialises in supporting existing clients with loan modifications, including top-ups and switching to interest-only repayments. Our teams operate in a fast paced, supportive, client centric environment that will offer you the opportunity to grow and challenge yourself.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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As part of the Variations team (Monetary and Technical), you will assist existing clients with residential home loan variation applications, acting as their key point of contact throughout the process. You will provide an exceptional experience as you help your clients navigate through a seemingly complex process, while understanding their needs and individual circumstances. 

What you offer

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• Driven by performance, consistently exceeding individual and team key performance metrics
• Skilled in building and maintaining relationships with clients and key stakeholders
• Capable of operating effectively within clearly defined business processes with strong planning and organisational skills
• Possess a growth mindset, continuously learning, improving, and adapting.
• Exceptional communication skills for effective client and team interactions
• Adept at critical thinking and problem-solving, with the ability to navigate complex situations and provide effective solutions
• Home loans and Credit Knowledge is highly regarded.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

• 1 wellbeing leave day per year
• Up to 5 additional service bonus leave days per year
• Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
• 2 days of paid volunteer leave and donation matching
• Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
• Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
• Access to a wide range of salary packaging options
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Banking and Financial Services

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Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.