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The Credit Support team sits within Business Banking's Client and Risk Analysis function. The team plays a critical role in the deal origination process, acting as the quality gateway between the distribution (sales) team and credit assessors. The team manages a high-volume deal queue across triage, optimization, and vetting activities, working closely with Relationship Managers, Credit Risk Assessors, and Documentation teams to ensure deals are structured correctly and meet all policy requirements before proceeding to assessment.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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As a Credit Support professional, you will be responsible for reviewing and progressing lending deals through the credit origination pipeline in nCino. You will perform triage assessments, deal optimization checks which include, credit searches on Equifax, trust deed vetting and working with our distribution team to resolve issues before deals reach the credit writing stage. This is a fast-paced, detail-oriented role that requires strong communication with internal stakeholders and a commitment to high-quality outcomes.

What you offer

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• Experience in client support or internal support roles, preferably in banking, financial services, or credit operations environment
• Strong attention to detail with the ability to manage a high-volume, time-critical workload
• Clear and confident communicator with the ability to liaise effectively with sales, credit, and documentation teams
• Self-motivated, proactive, and comfortable working in a structured team environment
• A collaborative team player who contributes positively to team culture and continuous improvement.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

• 1 wellbeing leave day per year
• Up to 5 additional service bonus leave days per year
• Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
• 2 days of paid volunteer leave and donation matching
• Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
• Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
• Access to a wide range of salary packaging options
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Banking and Financial Services

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Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.