Director of Employee and Community Engagement | Banking and Financial Services - - 23142 - Macquarie Group

Banking and Financial Services is entering an exciting phase of growth, where communication, employee engagement and culture will be critical to enabling continued success. In this role, you will join the Engagement team and partner with senior leaders across BFS to shape employee experiences, deliver impactful communications, and develop meaningful community initiatives that strengthen culture, build employee pride and create lasting community impact across our 5,000+ employees.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

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In this role you will partner closely with the Banking and Financial Services Group Head, ExCo and senior leadership team to shape and deliver group wide communication, culture and engagement strategies. You will be responsible for setting the strategic direction for internal communications, developing compelling narratives and high-impact campaigns that engage employees, simplify complexity and support business priorities. As leader of the Engagement team, you will coach and develop talent, champion innovation and storytelling, and drive a step change in the quality, creativity and commercial impact of communications across our Group. You will also represent the Employee Experience function in senior leadership and ExCo forums, providing trusted strategic counsel and influence.

In addition, you will lead our Group's approach to community engagement, identifying and delivering differentiated initiatives that strengthen both external reputation and employee pride. Leveraging the Macquarie Foundation and Banking and Financial Services unique strengths, the role will develop authentic community programs that align with the retail brand and create meaningful opportunities for employees to connect with and contribute to community impact. This position plays a critical role in ensuring that community engagement and employee experience are closely linked, fostering a strong sense of purpose, culture and belonging across our group.

What you offer

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Proven senior communications leadership experience, ideally in a large, complex financial services or technology organisation
A track record of partnering with and influencing C-suite and ExCo stakeholders
Native use of AI to deliver high quality work, fast
Exceptional communication skills - you write and think with clarity, creativity and precision
Strong commercial acumen - you understand how communications drives business outcomes
Experience leading and developing high-performing teams
A creative, bold approach to communications - you push boundaries and bring new ideas
Confidence to lead through ambiguity and a fast-moving change environment
Experience in corporate community engagement, social impact strategy or purpose-driven communications - you understand what makes a community program land authentically
An eye for whitespace - you can identify where an organisation can build a genuinely distinctive community position rather than following the crowd
Ability to connect external community strategy to internal culture, so that what we do in the community becomes something our people are genuinely proud of.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

1 wellbeing leave day per year
Up to 5 additional service bonus leave days per year
Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
2 days of paid volunteer leave and donation matching
Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
Access to a wide range of salary packaging options
Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
Hybrid and flexible working arrangements, dependent on role
Reimbursement for work from home equipment

About Banking and Financial Services

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Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Inclusion at Macquarie

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We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.

We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.

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