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Join our Surveillance Team, which is part of our Risk Management Group and provides business surveillance to Macquarie's operating businesses and support groups.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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You will be responsible for executing and overseeing the quality assurance processes as well as the learning and development initiatives for the Surveillance department, ensuring all risk management activities adhere to regulatory requirements and internal policies while fostering a culture of continuous improvement and professional development.

You will develop, implement and maintain a comprehensive quality assurance program, which includes conducting regular audits and assessments to ensure compliance with regulatory requirements and internal policies, identifying areas of improvement, and working with relevant stakeholders to implement corrective actions. In collaboration with other departments, you will also monitor and report on the effectiveness of quality assurance processes and recommend enhancements as needed, to ensure consistency and alignment of quality assurance practices across the organisation.

In addition, you will design and organise training programs and workshops to enhance the skills and knowledge and foster a culture of continuous learning and professional development within Surveillance. You will develop and maintain a competency framework to identify skill gaps and training needs, create and update training materials such as e-learning modules, manuals, and guides, and evaluate the effectiveness of training programs through assessments, feedback, and performance metrics.

What you offer

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• Bachelor’s degree in Business, Risk Management, Education or a related field

• 5 years of experience in quality assurance, learning and development, or risk management

• Proven experience in designing and implementing quality assurance programs and training initiatives

• Strong knowledge of regulatory requirements and risk management practices

• Excellent communication, presentation and interpersonal skills

• Ability to work collaboratively with cross-functional teams and influence stakeholders at all levels

• Strong analytical and problem-solving skills.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About the Risk Management Group

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Our Risk Management Group works as an independent, and centralised function, responsible for independent and objective review and challenge, oversight, monitoring and reporting in relation to Macquarie’s material risks. We are a global team that aims to manage the risks of today and anticipate the risks of tomorrow. Our divisions include compliance, credit, financial crime risk, internal audit, market risk, operational risk, aggregate risk and prudential, and central.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.