Macquarie Group Home Page

Join our HR team in this exciting role, where you will work closely with the People Experience and various Human Resources teams to provide support on a wide range of HR and Operations activities and projects.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

Press space or enter keys to toggle section visibility

As a Workforce Planner, you will play a crucial role in ensuring our function operates efficiently. You will be responsible for analyzing historical data to forecast case management volume as well as trends, creating staffing schedules, monitoring real-time adherence to service level objectives, and analyzing data to optimize workforce productivity. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and the ability to thrive in a fast-paced environment.

What you offer

Press space or enter keys to toggle section visibility

Required Skills and Qualifications:

• Strong understanding of workforce management principles.

• Excellent communication skills, both written and verbal.

• Proven analytical and problem-solving abilities.

• Experience with statistical analysis, forecasting methods, volume trend and predictive analytics.

• Experience in identifying any workforce risks and issues which may affect future demand.

• Proficiency in data analysis and visualization tools (e.g., Excel, Power BI).

• Ability to work effectively in a fast-paced environment.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Financial Management, People and Engagement

Press space or enter keys to toggle section visibility

Financial Management, People and Engagement provides a single interface for Macquarie’s businesses across key areas of people, strategy, communications and financial management. Comprising two pillars – Financial Management, and People and Engagement – it is responsible for managing the Group’s financial activities, fostering our culture through people and community engagement strategies, and engaging with stakeholders to protect and promote Macquarie’s reputation globally.

Benefits

Press space or enter keys to toggle section visibility

Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: 

• Hybrid and flexible working arrangements
• One wellbeing leave day per year
• Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent 
• Paid volunteer leave and donation matching
• Other benefits to support your physical, mental and financial wellbeing
• Access a wide range of learning and development opportunities

Our commitment to diversity, equity and inclusion

Press space or enter keys to toggle section visibility

We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.

If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.