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Our Payments Product team is responsible for ensuring the operational excellence of a wide range of payment products across Macquarie’s Banking and Financial Services (BFS). Collaborating daily with internal and external sales channels, feature teams, customer experience, operations, regulators, and other key stakeholders, the team thrives on variety, challenge, and making an impact.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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As part of the Payments Product team, you will manage business banking payment products, including DEFT and EML cards, ensuring their financial performance, regulatory compliance, and exceptional customer experience. You will develop a roadmap for the future of business payments, focusing on client needs in new industries and delivering innovative digital offerings. Your role will also involve supplier management, issue resolution, and engaging with a wide range of stakeholders to ensure the success of the payments portfolio.

What you offer

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• Tertiary qualifications, preferably in a business-related discipline.
• Experience within financial services or another relevant industry.
• Strong analytical, process, and problem-solving skills, with excellent attention to detail.
• Exceptional communication skills, both verbal and written, with the ability to engage stakeholders effectively.
• A passion for delivering outstanding customer experiences and products that clients love, combined with the ability to manage multiple tasks and prioritise effectively in a fast-paced environment.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

• 1 wellbeing leave day per year
• Up to 5 additional service bonus leave days per year
• Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
• 2 days of paid volunteer leave and donation matching
• Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
• Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
• Access to a wide range of salary packaging options
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Banking and Financial Services

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Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.