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The eDiscovery and Surveillance (eDS) team within Macquarie provides technology and services to retain, discover, and conduct surveillance against Electronically Stored Information (ESI). As a global technology service, we partner with Legal, Compliance, Employee Relations, and Security teams across Macquarie during the eDiscovery phase of investigations. You’ll be part of a friendly and supportive team where everyone – no matter what role – contributes ideas and drives outcomes.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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You will review and complete legal hold and collection service requests using enterprise tools, working closely with global teammates in North America, Australia, and the Philippines. You will support forensic imaging, preserve and collect data, and provision it for legal review. You’ll communicate status updates, manage expectations, and ensure quality control throughout the request lifecycle.

Salary range for this position: $89,000 - $110,000/Year. Actual base salary may vary based upon, but not limited to, relevant experience, time in role, peer and market data, prior performance, business sector, and geographic location. You may also be eligible for an annual discretionary incentive compensation award. You can further read about the full spectrum of benefits we offer our people listed below.

What you offer

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• Strong attention to detail and ability to follow structured workflows with zero-defect execution.

• Experience with eDiscovery platforms (e.g., Discovery Accelerator, Shield, MS Purview, Nuix Discover, Relativity, Cellebrite, Paladin, Falcon) is preferred, or transferable technology skills with a strong willingness to learn.

• Ability to collaborate across time zones and participate in global handovers and meetings.

• Excellent written and verbal communication skills for customer updates and peer QC.

• Empathy, adaptability, and a collaborative mindset in a global team environment.

• Experience in a regulated corporate environment such as financial services or pharma is a plus.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: 

• 1 wellbeing leave day per year and a minimum of 25 days of annual leave
• 20 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers
• 2 days of paid volunteer leave and donation matching
• Benefits and initiatives to support your physical, mental and financial wellbeing such as medical, prescription drug, dental, and vision insurance; health savings account and dependent day care savings account; life insurance, disability, and other insurance plans; 401(k) and short/long term disability
• Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Recognition and service awards
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Technology

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Technology enables every aspect of Macquarie, for our people, our customers and our communities. We’re a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.

Our commitment to diversity, equity and inclusion

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We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie provides equal opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other impermissible criterion or circumstance.

Our aim is to provide reasonable accommodations to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know during the application process.