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Our Tech Assist team delivers and supports technology solutions for all businesses in our Mumbai office. As the Tech Assist Manager, you will be the face of IT for our businesses, responsible for all technology services and platforms.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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In this role, you will own technology problems and requests, working with offshore teams/vendors where required, to deliver positive outcomes for the business. You will take ownership of the local Mumbai environment by forging trusted relationships with the business and being the face of technology, while updating/escalating issues through offshore channels.

What you offer

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• Experience in supporting Microsoft technologies (Windows 10, Office 365), with the ability to support and troubleshoot issues. 
• Experience in supporting market data and CRM platforms, namely Bloomberg and SalesForce. 
• Experience in supporting Apple devices and a working understanding of MDM platforms. 
• Familiarity with local BSE and NSE Exchange connectivity. 
• Experience in ensuring local IT governance, control, and technology regulatory compliance requirements are met. Experience and working knowledge of Data Centre technologies.
• Excellent written and verbal communication skills. 

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Technology

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Technology enables every aspect of our business, for our people, our customers and our communities. Bring your unique perspective and join a global team who is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.

Benefits

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Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: 

• Hybrid and flexible working arrangements
• One wellbeing leave day per year
• Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent 
• Paid volunteer leave and donation matching
• Other benefits to support your physical, mental and financial wellbeing
• Access a wide range of learning and development opportunities

Our commitment to diversity, equity and inclusion

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We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.

If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.