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Join our Macquarie Group Tech Assist technology team who provide customer facing and remote support for the various areas of the bank. 

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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You will play an important role engaging with the Commodities and/or Equities trading teams, providing end user support, liaising with other support teams (both internal and external), and keeping business stakeholders up to date on ongoing issues or risks. As a senior member of the team, you will have the capacity to drive change, be innovative and have a strategic mindset to improve the overall service. 

What you offer

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• Proficient in providing Trade Floor desktop support
• Experience with trading applications knowledge (Bloomberg, IRESS, Reuters, FactSet, Fidessa).
• Proficient in Windows Operating Systems / MacOS / IOS.
• Ability to handle hardware support, testing, rollouts, change and project management.
• Experience with Trader Turrets / Phone support.
• Ability to manage admin and ticketing crucial for “DATA” collection – professional upkeep of records management.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Technology

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Technology enables every aspect of our business, for our people, our customers and our communities. Bring your unique perspective and join a global team who is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.

Benefits

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Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: 

• Hybrid and flexible working arrangements 
• One wellbeing leave day per year and up to five additional days leave based on length of service
• Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent 
• Paid volunteer leave and donation matching 
• Range of benefits to support your physical, psychological and financial wellbeing 
• Access to a wide range of learning and development opportunities

Our commitment to diversity, equity and inclusion

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We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.

If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.