Program Director - Client Fulfilment - - 19005 - Macquarie Group

Join our Portfolio Performance and Delivery team, part of the Commodities and Global Markets central operating group. Specifically, this role will deliver solutions and outcomes to the Client Fulfilment function within Commodities and Global Markets. Our team provides project and program management services to fulfil a range of strategic objectives across our Client Services and client Platforms domains. We work with stakeholders to define priorities, develop solutions, and drive delivery to meet the operational, commercial, and strategic needs of our businesses.

This is a max term contract role with the possibility of conversion to permanent for the right candidate.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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As a Client Fulfilment Program Manager your focus will be on successfully upgrading and migrating our legacy Fenergo (FenE) client onboarding infrastructure to FenX across Macquarie’s global institutional footprint. You will work with stakeholders across Technology, Financial Crime Risk, Client Services, and our business Divisions, as well as external vendors to deliver agreed objectives and key results for this program of work, including any ancillary streams. You will ensure the Program’s design and objectives demonstrably align with organisational goals, providing routine updates on status and progress. Additionally, you will demonstrate execution excellence by driving cross-functional collaboration, management of Program resources and RAID items, and senior management engagement and decision-making via the Steering Committee.

What you offer

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15+ years of experience in a program or senior project manager role, managing multiple streams of work, preferably within the financial services industry
Proven leadership skills in steering large programs of work to meet risk management or regulatory outcomes
Proven ability to effectively manage complex deliveries to schedule, budget and scope
Prior experience leading systems and data migrations
Ability to unite diverse stakeholder groups to establish clarity and direction
Experience managing a Fenergo migration (versions FenE and FenX) valuable
Working knowledge of client data management and governance protocols
Strong risk management and control mindset
A flexible, proactive, solution-oriented approach.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Commodities and Global Markets

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Commodities and Global Markets is a global business offering capital and financing, risk management, market access, physical execution and logistics solutions to its diverse client base across Commodities, Financial Markets and Asset Finance.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. To learn more, contact our team by clicking here.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.

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