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Join our Technology Team and help the business we support unlock their full data potential.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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You will provide front-line support for Financial Market applications by managing incidents and changes using ITSM tools, as well as oversee and monitor the Control-M job scheduling system to ensure jobs run on time, quickly troubleshooting any issues. Working with cross-functional teams, you will set job scheduling requirements that meet business needs and automate repetitive tasks by developing basic scripts to improve efficiency. 

Your responsibilities also include performing regular maintenance such as job cleanup and system updates, offering technical support to users for job scheduling and scripting questions, and documenting processes and solutions for easy reference and knowledge sharing. Additionally, you will leverage Artificial Intelligence tools to boost DevOps productivity.

What you offer

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• Bachelor’s degree in Computer Science, IT or a related field
• 3–5 years’ experience in ITSM with proficiency in ITSM tools (Helix) and ITIL processes
• Hands-on expertise in DevOps, incident management, root cause analysis, production support and application performance optimisation/automation
• Proven experience with Control-M job scheduling in production environments
• Proficient in scripting languages (Shell, Python) and basic SQL
• Strong analytical and communication skills, detail-oriented, organised and able to manage multiple priorities.

Note: This role may require working Sydney business hours during the end of months, quarters and years for reporting.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

• 1 wellbeing leave day per year
• 20 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers
• 5 days carers leave of immediate family members on top of annual leave
• 2 days of paid volunteer leave and donation matching
• Voluntary parental medical insurance plan for married employees
• Wellbeing benefits, sessions and events to support your physical, mental and financial wellbeing, including a comprehensive medical and life insurance cover
• Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Technology

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Technology enables every aspect of Macquarie, for our people, our customers and our communities. We’re a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.